This Privacy Policy explains how Spinrise Casino collects, uses, stores and protects personal information of players and visitors of spinrisecasino-nz.com. We treat data protection as part of platform security, collect only the information needed to provide our services and comply with licensing requirements, and never sell personal data to third parties. By registering an account or using this website you agree to the practices described below. This policy was last updated in July 2026.
What Information We Collect
The data we process falls into several categories, and most of it is required either to run your account or to meet the obligations of our Curacao Gaming Control Board licence:
- Account data: email address, password, chosen currency and account settings provided at registration;
- Identity data: name, date of birth, address and verification documents such as ID and proof of address, collected during KYC checks before the first withdrawal;
- Transaction data: deposits, withdrawals, payment methods and wagering history required for accounting and anti money laundering compliance;
- Technical data: IP address, device and browser type, operating system and session logs collected automatically;
- Communication data: messages sent to our support team through live chat or email.
How We Use Your Information
We use personal data to create and manage your account, process deposits and withdrawals, verify your identity and age, credit bonuses and loyalty rewards, provide customer support, prevent fraud and multiple accounts, and meet KYC and AML obligations under our licence. With your consent we may also send promotional offers by email, and you can withdraw that consent at any time through the unsubscribe link or account settings. We do not sell personal data, and marketing preferences never affect payouts or account status.
Who We Share Data With
Data is shared only where the service requires it: with payment providers to process transactions, with identity verification services during KYC, with game and platform providers to run the lobby, and with the licensing regulator or other authorities where the law obliges us to respond. Every partner processes data under contractual confidentiality obligations, and we transfer only the minimum needed for each purpose.
Cookies
The website uses cookies for session management, remembering your preferences and analytics that help us improve the platform. Essential cookies keep the login and cashier working, while analytics cookies can be disabled in your browser settings without losing access to the site. Third party providers may set their own cookies subject to their own policies.
Data Storage and Security
All data is transmitted over SSL and TLS encrypted connections and stored on secured servers with restricted access. Verification documents are kept in encrypted storage and are available only to authorised compliance staff. We retain personal data for as long as your account is active and for the period required by licensing, tax and anti money laundering regulations after closure, after which it is deleted or anonymised.
Your Rights
You have the right to access the personal data we hold about you, request correction of inaccurate information, ask for deletion where no legal retention obligation applies, and object to marketing communications. New Zealand players are additionally protected by the Privacy Act 2020. To exercise any of these rights, contact our support team through live chat or email, and we will respond within a reasonable timeframe after verifying your identity.
Age Restriction
Spinrise Casino is strictly for adults aged 18 and over. We do not knowingly collect data from minors, age is verified during KYC, and any account found to belong to an underage person is closed immediately with funds handled according to our terms and licensing rules.
Changes to This Policy
We may update this Privacy Policy when the platform or legislation changes. The current version with the date of the last update is always published on this page, and significant changes are announced to registered players. Questions about this policy can be sent to our support team through the channels listed on the Contact Us page.